Return & Refund Policy

We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, please review the return and refund guidelines below.

1. Return Period

You may request a return within 30 days of receiving your order, unless otherwise stated for a specific product.

To be eligible for a return, the item should generally be:

  • Unused and in its original condition
  • Free from damage caused by installation, misuse, or modification
  • Returned with its original packaging, accessories, and included materials when applicable
  • Accompanied by your order information or proof of purchase

Certain products may be subject to different return conditions.

2. Automotive Parts & Compatibility

Before purchasing an automotive part, we strongly recommend confirming that the product is compatible with your vehicle.

Please verify the year, make, model, trim, engine, and applicable part number when relevant.

If you are unsure whether a product will fit your vehicle, please contact us before placing your order.

Returns resulting from incorrect vehicle selection may be subject to applicable return shipping costs.

3. Non-Returnable Items

Certain items may not be eligible for return, including products that:

  • Have been installed or used
  • Have been modified, damaged, or altered
  • Are missing original packaging or components
  • Are otherwise identified as non-returnable on the product page

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

4. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photographs of the product and packaging, when applicable

We will review the issue and, where appropriate, provide a replacement, refund, or other suitable solution.

5. How to Request a Return

To request a return, please contact our customer support team through our Contact Us page.

Please include your:

  • Order number
  • Name
  • Reason for the return
  • Photos or other relevant information, if applicable

Do not send products back without first contacting us and receiving return instructions.

6. Return Shipping

Unless the item is defective, damaged, or incorrectly shipped, the customer may be responsible for return shipping costs.

For approved returns caused by an error on our part, we may provide appropriate return shipping assistance.

7. Refunds

Once we receive and inspect your returned item, we will notify you whether the return has been approved.

If approved, the refund will generally be issued to the original payment method.

Please allow additional time for your bank or payment provider to process and post the refund to your account.

Original shipping charges may not be refundable unless otherwise required by applicable law or the return is due to an error on our part.

8. Exchanges

If you need a different product or replacement item, please contact our customer support team.

Depending on product availability and the circumstances of the return, we may offer an exchange or replacement.

9. Cancellations

If you need to cancel an order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests, but an order may not be cancellable once it has entered processing or been shipped.

10. Contact Us

If you have questions about returns, refunds, exchanges, or cancellations, please contact our customer support team through our Contact Us page.

When contacting us about an order, please provide your order number so we can assist you more efficiently.

We appreciate your business and are committed to providing a fair and straightforward shopping experience.